Is your hotel is prepared to support a new generation of guests 3F (Friends, Fun, Feed back)?
Unless all members of Generation X "tamed" technological innovations, inasmuch Generation Y, called "digital generation" actively uses media and digital technology. Mobile applications dedicated to the hotel is no longer cutting edge of technology, only tools that empower staff, management, but also instruments loyalty and sales channels.
– more than 40% guests planning to travel with a mobile device
– 14% considered, that mobile applications for 5 years completely replace the website